Hello.
My motoG 2nd gen XT1064 just passed the warranty date about 2 months ago. I'm on marshmallow 6.0, and bootloader is currently locked and running stock rom.
Yesterday I rebooted my phone for the first time in about 1 month. Upon startup, after the moto boot screen, a box popped up with "Android is starting.... Optimizing app xx of XXX...."
I let the apps optimization take its course, (about 15-20 minutes) immediately afterwards the screen turns black. Not off black, but backlight is on kind of black. Eventually after 5 minutes it reboots, and continues the same cycle over and over and over.
I let it do it overnight, uncharged, and eventually the battery died. I let it charge completely, started up the phone, deleted cache partition, but still the same problem.
I will attempt to wipe the phone from the recovery option, and hopefully that fixes it.
My question is
a) IS there any way to access the internal storage of phone via usb connected to my laptop while in bootloader screen and extract some important files and photos I did not get a chance to backup...
b) I plan on unlocking bootloader and rooting now that my warranty is done, but if I cannot get the phone running properly with the wipe/restore option, do I have to flash stock factory firmware before unlocking, rooting, and flashing something like CM?
Please be patient with me. I'm not computer illiterate, just very inexperienced with this stuff. Any tips or advice is greatly appreciated.
Cheers.
My motoG 2nd gen XT1064 just passed the warranty date about 2 months ago. I'm on marshmallow 6.0, and bootloader is currently locked and running stock rom.
Yesterday I rebooted my phone for the first time in about 1 month. Upon startup, after the moto boot screen, a box popped up with "Android is starting.... Optimizing app xx of XXX...."
I let the apps optimization take its course, (about 15-20 minutes) immediately afterwards the screen turns black. Not off black, but backlight is on kind of black. Eventually after 5 minutes it reboots, and continues the same cycle over and over and over.
I let it do it overnight, uncharged, and eventually the battery died. I let it charge completely, started up the phone, deleted cache partition, but still the same problem.
I will attempt to wipe the phone from the recovery option, and hopefully that fixes it.
My question is
a) IS there any way to access the internal storage of phone via usb connected to my laptop while in bootloader screen and extract some important files and photos I did not get a chance to backup...
b) I plan on unlocking bootloader and rooting now that my warranty is done, but if I cannot get the phone running properly with the wipe/restore option, do I have to flash stock factory firmware before unlocking, rooting, and flashing something like CM?
Please be patient with me. I'm not computer illiterate, just very inexperienced with this stuff. Any tips or advice is greatly appreciated.
Cheers.
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